HubSpot Agency Brisbane

HubSpot built and managed around how your business earns revenue

BFJ Digital is a HubSpot Diamond Solutions Partner based in Brisbane. We implement, migrate, integrate and manage HubSpot, then keep improving it after go-live so the platform earns its place in your pipeline.

Unlock Your Brand's Potential With Our Content Agency In Brisbane
One accountable partner from scoping to post-launch
Pipeline, marketing and service on one record
Performance reported against revenue, not activity

Supporting Australian Businesses since 2009

Swyftx BFJ Client
Griffith University BFJ Client
qld government marketing
Herron Todd White Logo BFJ CLient
Harley Davidson Client Logo
Covermore-Group-BFJ-Client
Asthma Australia BFJ Client
krispy kreme marketing
dra-logo-white
Smart Clinics BFJ Client
Lutheran Services BFJ Client
Hyundai BFJ Client
Sealy BFJ Client
Richardson & Wrench Real Estate Digital Marketing BFJ Client
Ainslie Bullion Digital Marketing Stack Audit & Strategy Development BFJ Client
cisco digital marketing BFJ Client
Swyftx BFJ Client
Griffith University BFJ Client
qld government marketing
Herron Todd White Logo BFJ CLient
Harley Davidson Client Logo
Covermore-Group-BFJ-Client
Asthma Australia BFJ Client
krispy kreme marketing
dra-logo-white
Smart Clinics BFJ Client
Lutheran Services BFJ Client
Hyundai BFJ Client
Sealy BFJ Client
Richardson & Wrench Real Estate Digital Marketing BFJ Client
Ainslie Bullion Digital Marketing Stack Audit & Strategy Development BFJ Client
cisco digital marketing BFJ Client
Swyftx BFJ Client
Griffith University BFJ Client
qld government marketing
Herron Todd White Logo BFJ CLient
Harley Davidson Client Logo
Covermore-Group-BFJ-Client
Asthma Australia BFJ Client
krispy kreme marketing
dra-logo-white
Smart Clinics BFJ Client
Lutheran Services BFJ Client
Hyundai BFJ Client
Sealy BFJ Client
Richardson & Wrench Real Estate Digital Marketing BFJ Client
Ainslie Bullion Digital Marketing Stack Audit & Strategy Development BFJ Client
cisco digital marketing BFJ Client

HubSpot Partner Brisbane

A HubSpot partner that stays after go-live

HubSpot is easy to start and hard to get right. The platform will do what you configure it to do. The value sits in how it is designed around your sales process, your marketing and your reporting.

We are a HubSpot Diamond Solutions Partner, working with Australian businesses since 2009 and delivering 200+ projects. Our team sits in Brisbane, and we also work with HubSpot customers across Australia and overseas.

We treat every HubSpot build as a managed asset. We scope it, build it, then measure it after launch through the performance loop. Labs, our client intelligence platform, pulls your cross-platform data together so we can show what is producing pipeline and what is not.

That is the difference between a HubSpot partner and a HubSpot agency in Brisbane that you can hold accountable. We tell you what is working, what is not and what we will change next. If you are comparing HubSpot partners in Australia, ask each one what they report on three months after launch.

Talk to a HubSpot partner
HubSpot diamond partner badge

HubSpot onboarding and training

Onboarding your team, not just your data

We do not run one-size-fits-all onboarding. Together we build a plan around your priorities, business size, tech stack and the Hubs you chose. Your team then goes through hands-on training sessions by role, so people know how to use the platform, not only where the buttons are.

Onboarding covers customer platform set-up, Marketing Hub, Sales Hub, Service Hub and website. We build the custom forms, emails and landing pages your strategy needs, in your brand and tuned for lead generation. We also plan data migration around your information, so stage mapping and data syncing cause as little disruption as possible.

Support continues after onboarding. If your team hits a question in week six, you ask us.

Onboarding and training
Two members of the BFJ Digital marketing team talking at a desk in the Brisbane office, seen through the glass with city buildings outside

HubSpot API and integrations

Connect HubSpot to the systems you already use

HubSpot returns the most value when it holds the whole customer picture. Our developers connect it to your website, finance platform, ecommerce store and other CRMs, with custom API work where a native connector does not exist. Our published integration work includes Shopify, NetSuite and Xero.

Each integration follows the same path. We analyse your systems and data, design the flow, build and test it, take it live, then train your team and support it. Integrations cover sales processes, email, content, events and webinars, video, and data and analytics, so reports draw on every source you run.

Calling is part of that picture. We connect HubSpot and Dialpad so your phone activity sits against the same contact and deal records as everything else. If your team sells by phone, tell us how you call today and we will scope the connection.

HubSpot API and integrations
API Strategy and Implementation

The HubSpot Hubs we work in

Marketing Hub

Email marketing, workflows, lead nurturing and scoring, social publishing, landing pages and reporting in one system. We design the marketing journey end to end: segments, templates, A/B testing and automation. Then we report on it against revenue, so you see which campaigns produce pipeline. Our Marketing Hub page shows how we set it up.

Sales Hub

Deal pipelines, sequences, lead rotation, meeting scheduling, forecasting and sales reporting. We build Sales Hub around the way your team sells. Prospecting is organised, follow-up is consistent and the forecast reads from real data. Workflows rotate leads, create deals and take repetitive tasks off your reps. See our Sales Hub page for detail.

Service Hub

Customer support in HubSpot, from knowledge base to ticketing. Service Hub gives your support team the same customer record your sales and marketing teams use. We can migrate you off legacy support software into your new ticketing system, set up the customer portal and build the feedback and reporting your service leads need.

CMS Hub

One place to create, manage, optimise and report on your website, tied to the CRM. Content, forms and contact data sit in the same system, so you can see which pages produce enquiries. Endeavour Foundation runs on a CMS Hub build of ours with more than 40 editable modules and Salesforce-integrated forms.

How a HubSpot project runs with BFJ

1

Audit and scope

We start with how your business sells and serves today: your pipeline, data, tools and reporting. Then we agree what HubSpot needs to do and in what order. You get a clear scope and a plan before anything is built. If HubSpot is not the right platform for you, we say so. We audit before we recommend.

2

Design the architecture

We map your lifecycle stages, deal stages, properties, permissions and integrations. This is the structure everything else sits on, so we settle it with you before configuration. Getting it wrong here costs the most to fix later.

3

Build and migrate

We configure the portal, move your data, build automation and connect your other systems. Every migration has field mapping, cleaning and quality checks, and we test before anything goes live.

4

Train and launch

We train your team by role, document the build and support the first weeks of live use. Onboarding is part of the project, not an extra. Your team leaves knowing how the portal works and why it was built that way.

5

Manage and improve

After launch we keep going. Labs and the performance loop show what is converting, and we use that to refine workflows, reporting and campaigns. Month to month, we can act as your CRM manager.

Hunter Homes: sales and marketing on HubSpot

23%
increase in conversion rate
130%
more leads
40%
higher sales activity

Endeavour Foundation: a HubSpot website built for scale

Endeavour Foundation now has a scalable, accessible, and modern digital platform that supports their mission, improves customer journeys, and gives their internal teams complete control.

Endeavour FoundationRead the case study
Website rebrand, development and launchhubspot webste developer

How we work with you

Projects first, then a managed asset

Most HubSpot engagements start with a defined project: an implementation, a migration, an integration or a website. We scope it with you, agree the deliverables and run it with a named team.

After launch you choose how to continue. Some teams take over day to day with our training and documentation. Others keep us on month to month as their CRM manager, with reporting from Labs so you can see the return on the platform. How a project is priced depends on your data, your teams and your integrations. Our guide to HubSpot implementation cost and timelines explains what drives it, and we scope every project before we quote it.

If you are weighing HubSpot against another platform, our HubSpot vs Salesforce comparison is a good place to start. We are platform-agnostic and audit before we recommend.

Start with a free HubSpot audit
BFJ Digital team members at their desks in the office

HubSpot agency Brisbane

Brisbane-based, working with HubSpot customers anywhere

Our office is in Brisbane. You do not need to be. We deliver partner-level HubSpot services to businesses across Australia and internationally, with the same team and the same process.

If you are in Brisbane, we are glad to meet in person. If you are not, we run discovery, build and training online. Work with us as your HubSpot partner and we will waive HubSpot's onboarding fee.

Book a call
A smiling BFJ Digital team member in the open-plan Brisbane office, with colleagues working at their desks behind

HubSpot agency and partner FAQs

What does a HubSpot agency do?

A HubSpot agency designs, builds and manages your HubSpot portal. That covers CRM set-up, pipelines, automation, reporting, data migration, integrations and website work on HubSpot CMS.

The better ones also stay after launch. We review performance, refine workflows and report against revenue, so HubSpot keeps earning its place.

What is a HubSpot partner, and is working with one worth it?

A HubSpot partner is an agency that implements and supports HubSpot for clients. HubSpot is easy to use, but setting it up to match your strategy takes experience. If you do not have a HubSpot specialist in-house, a partner closes that gap.

BFJ Digital is a HubSpot Diamond Solutions Partner. We design the CRM purpose, plan workflows, build automation and segments, connect campaigns to revenue and set up deal boards for your teams.

How do I choose a HubSpot partner in Australia?

Ask who will build your portal, how they handle data migration, what they document and what happens after launch. Ask how they report. Look for case studies close to your situation.

We have delivered Salesforce to HubSpot migrations, HubSpot CMS builds, CRM and lead management builds and custom integrations. They are on our work pages.

Do you work with HubSpot partners and customers across Australia?

Yes. We are based in Brisbane and work with businesses across Australia and internationally. We run discovery, build and training online, and meet in person when you are in Brisbane.

Whichever HubSpot partners you are comparing, ask each one the same questions about migration, documentation and post-launch support. The answers separate a partner who builds portals from one who runs them.

Why choose a HubSpot agency in Brisbane?

You get a local team that can meet you in person, understands the Queensland market and is accountable for results after launch. Our Brisbane office is where our strategists, developers and designers work together, so a question about your portal gets answered by the people who built it.

Location is not a limit, though. Our Brisbane team delivers HubSpot projects for clients nationally.

What is the difference between HubSpot onboarding and a partner implementation?

HubSpot onboarding is guidance from HubSpot. It helps you understand the platform and gives you a plan. A partner implementation is done-for-you work: configuration, migration, automation, reporting and integrations shaped around your business.

If you are migrating from another CRM, connecting several systems or short on internal time, you are in implementation territory. See our HubSpot implementation page.

Can you migrate us from Salesforce, Zoho or spreadsheets?

Yes. We map your fields, clean the data, move the history and test before go-live. Rennie moved from Salesforce to HubSpot with customer and opportunity history intact.

Migration is often the biggest driver of effort in a HubSpot project, and the cleaning matters more than the import. See our HubSpot migration page for how we run it.

How much does HubSpot cost?

HubSpot software, HubSpot onboarding, partner implementation and ongoing optimisation are four separate costs. The software depends on the Hubs you use, your seats and your contacts. Implementation depends on your data, teams, pipelines and integrations.

Our guide to HubSpot implementation cost and timelines breaks it down. Contact us and we will scope your project before we quote.

Can HubSpot integrate with our other systems?

Yes. HubSpot connects through native connectors and its API. Our developers build custom integrations where a native connector does not exist, including with ecommerce, finance and other CRM platforms. See our HubSpot API development page.

Can you build or rebuild our website on HubSpot?

Yes. We design and build websites on HubSpot CMS, with modules your team can edit, SEO-ready structure and forms tied to your CRM. See HubSpot website development.

90+ Google Reviews

Trusted by Australian businesses

Working with BFJ has been a game-changer for us. Their WordPress build doubled our website traffic, directly leading to a doubling of conversions. Their team's communication made the process as seamless as possible. Highly recommended!
Mike Smith, Lutheran Services, CTOApr 2024
We recently moved all of our businesses to BFJ. The growth in the quality and performance of all metrics across the digital media / SEO spectrum has been nothing short of spectacular. Their diligence, strategy and tenacity in repairing legacy social platform issues too has been excellent. Clear communication of strategy and reporting of outcomes allow us to understand our spend and success of campaigns through them. Highly recommend.
Paul, Ainslie Bullion, DirectorMay 2023
BFJ has been a trusted and valued partner of Better Medical and SmartClinics for many years. They are results-oriented and provide a range of digital marketing services each month, including SEO, website management, content production, digital advertising, and much more! They are experts in the field, and deliver consistently outstanding service. Thanks, team!
Briar, CMO, Better Medical June 2024
Everyone at BFJ has always been so fantastic at helping out with my digital marketing and digital advertising needs. They also have done an excellent job with website development. I can't recommend them highly enough
Jacksen, Manager, HyundaiMay 2024
We have had the pleasure of partnering with BFJ Digital for several years as our digital marketing agency, and the results have been nothing short of outstanding. We wholeheartedly recommend BFJ Digital to any business seeking a strategic and effective digital marketing partner. The team really knows their stuff!
Kat, Manager, Henzells Agency Jan 2024
I have worked with Ben and the team at BFJ DIGITAL for over 8 years on various clients and projects. They focus on getting a really decent understanding first so they can get better outcomes both online and offline that are commercially relevant. Great to work with - responsive, high attention to detail and fun!
Catherine, Owner, CMK InkApril 2024

Brisbane HubSpot Agency

Level One, 433 Upper Edward St, Spring Hill 4000Open Mon - Fri from 8am to 5pm.07 3106 3777

Is HubSpot working as hard as it should?

Tell us where HubSpot sits in your business today: new, half-built, or holding data you no longer trust. We will audit it and tell you what to fix first. Book a call with a HubSpot Diamond Solutions Partner in Brisbane.

  • Free HubSpot audit, no obligation
  • We audit before we recommend
  • Brisbane-based HubSpot partner
  • We waive HubSpot's onboarding fee when you work with us