CRM Development Agency
Increase Revenue and Efficiency With a CRM
Build and maintain strong customer relationships with a tailored CRM system. Automate repetitive tasks and streamline your lead processes to increase customer retention.
One Agency, Limitless Custom CRM Solutions
Book a free session to elevate your customer relationship management. Save time and costs with our comprehensive, streamlined approach to custom CRM solutions.
CRM Development Company
Why Use Our CRM Integrations
We know that there is no one-size-fits-all solution to a CRM development project. Every business needs their own uniquely tailored CRM software development to streamline its specific needs. Whether it’s gaining a competitive advantage for your small business by automating repetitive tasks or implementing automation as your business grows, BFJ digital has experience in all custom CRM solutions.
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CRM Benefits
- 67% of businesses report higher conversion rates with tailored CRM solutions
- CRM software boosts sales by 29%
- Increase your forecast accuracy by 42%
- Improve customer retention and satisfaction by 47%
What CRM Systems Can Do for Your Business
BFJ Digital CRM Benefits
Marketing Solutions
Other Agency
In-House Team
Freelancer
One-Stop-Shop for All Services
Consultancy
Development
Strategy
Reporting
Support System
Content Development
Design
Kingsway Finance Website, CRM & Sales Enablement
Kingsway Smart Loans approached BFJ to build their website and install a CRM system to modernise their marketing and sales stack. BFJ was engaged to not only help design and build their new website, but to also work with the sales team to implement a CRM into their sales process to help manage their ongoing business.Kingsway Finance Website, CRM & Sales Enablement
We're CRM Agnostic, so We’ll Help You Choose a Solution That Best Fits Your Business
HubSpot CRM
- Offers an all-in-one platform for CRM, marketing, sales, and customer service.
- Features an intuitive interface that's easy to use and adopt.
- Provides robust analytics and reporting for data-driven decision-making.
Zoho for All Business Sizes
- Zoho CRM offers affordable pricing plans, making it suitable for small to medium-sized businesses.
- Highly customisable to fit various business needs and workflows.
- Offers strong integration options with a wide range of third-party applications and Zoho's own suite of business tools.
SME to Enterprise Application
- Ideal for businesses of all sizes, easily scalable to accommodate growth.
- Offers a vast range of features and integrations with numerous third-party applications.
- Provides powerful analytics and AI capabilities with Salesforce Einstein for insightful data analysis and forecasting.
Microsoft Dynamics for SME
- Excellently integrates with other Microsoft products like Office 365, providing a familiar environment for users.
- Highly customisable and adaptable to a wide range of business processes and needs.
- Offers strong analytics and artificial intelligence capabilities for in-depth customer insights and improved decision-making.
Enterprise CRM
- Offers deep integration capabilities with SAP's extensive enterprise resource planning (ERP) suite and other business applications.
- Well-suited for large, global enterprises with complex operations and multi-language, multi-currency support.
- Provides powerful analytics tools for in-depth business intelligence and customer insights.
CRM for Sales Teams
- Highly customisable to suit specific business processes and needs.
- CRM focused for sales teams.
- Offers a broad range of features including sales automation, marketing tools, and customer service solutions.
How We Design and Develop CRM Systems
CRM Development Agency
CRM Brisbane
BFJ Digital is located in the heart of Brisbane’ with clients across the globe. As a CRM website and development agency, we pride ourselves on learning our clients’ businesses, goals, and daily operations, before strategising a bespoke CRM solution.
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CRM Agency
Why Choose BFJ Digital for Your CRM Agency
We want to help you realise the full potential of automation throughout your business. It’s about so much more than just email flows. It’s about changing the way you operate so you can give your people the best chance of success and your clients and stakeholders the best possible service.
A CRM solution enables your people to rise beyond repetitive tasks and enables positive growth in your business.
At BFJ Digital we are here to guide, strategise and build you advanced marketing funnels and pipelines to keep your brand top of mind at every point of the user journey. With our full suite of services, we can bring automation that compliments your current strategy to ensure business growth at every point.
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CRM Consultants
Our Approach to CRM Systems
At BFJ Digital, we carefully design processes and provide comprehensive training to ensure that your CRM strategy not only fits but enhances your unique business needs. We strive to equip your sales management team with the ability to harness technology in a way that profoundly aligns with and supports your business processes and core values.
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CRM Development
Custom-Developed CRM Systems
Our expertise in CRM development transcends specific systems. We craft a range of CRM platforms that integrate seamlessly into every facet of your organisation. From marketing to operations, our work in developing renowned CRM tools like Salesforce, HubSpot, Zoho CRM, and Microsoft Dynamics, is a testament to our ability to create solutions that streamline your sales process.
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CRM Strategy
BFJ Digital is Your Trusted Hubspot Partner
BFJ Digital is a HubSpot partner, providing the whole package from setup, development, integration, training and management. We have a full-scale development team ready to tackle your toughest needs and create powerful development plans to solve unique problems.
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CRM Support
Ongoing CRM Support and Retainers
If you need support and ongoing management of your CRM, we have a variety of CRM retainers that will ensure you’re getting the most out of the platform to increase their return on investment.
From full control and management, including sales support, down to single channel retainers, such as email marketing, we ensure our clients convert more opportunities.
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CRM Integrations
Connect Your CRM to Anything
If you already have a CRM and are simply looking to integrate it with another system, our CRM developers can help.
Some customer relationship management platforms have native integrations which is useful, however, not all do. If your CRM has an API, it’s likely we can connect it to your existing software.
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Custom CRMs
Build Your Unique CRM
Being an agnostic CRM agency, we review and build a wide range of pre-built CRM solutions. If you’re looking to build a custom solution to better serve your business needs, we can help with that.
Having over 15 years of experience with websites, SaaS applications, and software development, we have a strong background and focus on development for businesses.
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Real World Custom Software
Why BFJ Digital?
Our relationships. Our results. Our ability to use and adapt marketing technology. We understand the need for CRM solutions in every business structure. Nurturing customer relationships is crucial to business growth, customer satisfaction and efficiency.
Let us help you select the right CRM system for your business.
Get In TouchCRM Partners
Get in Touch to Discuss Your Business Needs and Strategise a CRM Solution
We’re eager to perform. Our team and passionate culture will ensure your bespoke CRM system delivers at the highest possible level. Choose BFJ Digital as your CRM website and development agency.
- Meet with a CRM software strategy specialist to build a custom CRM solution
- Improve access to customer data
- Boost your customer retention
- Increase reporting attribution accuracy
CRM FAQs
What is CRM development?
CRM is short for “customer relationship management”. It’s a software system that helps your business’s relationships with customers, potential customers, and ‘the sales journey. The goal is to improve the customer’s experience to generate more sales and improve, efficiencies in your organisation. Some CRMs are easy to build, however, most require some form of development experience to get the most out of them.
How do I choose a CRM?
Choosing a CRM is an incredibly important decision to make. Much like accounting, software is integral to running the business. A CRM should become the heart of the organisation for marketing, sales, and operations. Picking a CRM should be a process that includes all stakeholders in the business, but also an external provider with experience in a variety of platforms to ensure all options are considered. BFJ Digital will help you choose the system that best suits your needs and objectives.
What are the key factors to consider when selecting a CRM system?
The key factor you need to consider before choosing which CRM system you want to go with include:
- Identifying your needs
- Determining what departments need to use the CRM
- Can the CRM grow with you?
- Ensuring the CRM can easily integrate with your existing software
- Accessibility – is it cloud-based? Is there an app? (The answer should always be yes)
- Can you import / export data easily?
- Is reporting sufficient, such as a variety of dashboards?
- Is the platform easy to use?
At BFJ Digital, we can help you decide, using our years of knowledge and expertise to help guide you towards the best system for your organisation.
What features should I be looking for in my CRM software?
These are the 3 core features that any CRM should provide and are essential for almost every business:
- Tracking customer interactions
- SEO features
- Contact management
How would a CRM system streamline our sales process?
CRMs centralise customer information for easy access, offer task management to keep track of essential duties, and enable customised workflow management for various teams. They also automate routine tasks, allowing sales teams to concentrate on strategic goals like deal closures. This functionality makes CRMs an invaluable tool in sales process optimisation.
Can I manage social media with a CRM?
Yes! Most CRMs include a social media management feature to some degree. If this is something you need, check before you select your CRM, as not all of them have this feature.