Medical Marketing Agency

Fill your appointment book and stay AHPRA compliant

We are a medical marketing agency working with GP groups, specialist practices and multi location clinic networks across Australia. We grow patient volume through local search, content, paid media and booking integration, all built around AHPRA advertising guidelines and reported against confirmed bookings.

Patient demand captured in every suburb your clinics operate in.
Campaigns reviewed against AHPRA advertising guidelines before launch.
Enquiries traced from first search through to a confirmed booking.

Trusted by Australian healthcare providers

smartclinics marketing
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arcare marketing
Better Medical BFJ Client
NuvoHealth_SecondaryLogo_White
MediRecords
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Full-Colour-White_Logo
smartclinics marketing
02 Fix Dental Logo Circle White RGB
arcare marketing
Better Medical BFJ Client
NuvoHealth_SecondaryLogo_White
MediRecords
laser-vision-logo
Full-Colour-White_Logo
smartclinics marketing
02 Fix Dental Logo Circle White RGB
arcare marketing
Better Medical BFJ Client
NuvoHealth_SecondaryLogo_White
MediRecords
laser-vision-logo
Full-Colour-White_Logo

Get found

How Patients Choose A Practice

Most patients have narrowed down a shortlist before they contact anyone. They search on a phone, read reviews, compare opening hours and check which clinics bulk bill, so the practice that appears early in that process usually takes the booking.

We build the organic visibility and local presence that put your practice in front of patients at that moment. That work then connects to your booking system, so you can see which channels are producing appointments and what each one costs you

Talk to Our Healthcare Team
A family with two children talking to a receptionist at a medical clinic reception desk

AHPRA Compliant by Design

Compliance built in before anything goes live

Section 133 of the National Law governs what a regulated health service is allowed to say in its advertising, covering testimonials, claims of benefit, offers and imagery. Responsibility for a breach sits with the practitioner and the practice, which is why compliance cannot be handed over and forgotten.

We write and review every campaign against the AHPRA advertising guidelines before it goes live, which covers ad copy, landing pages, review handling and any claim about outcomes. That review sits inside the process from the beginning, so growth never creates an exposure you have to unwind later.

  • Testimonial and review handling that meets the guidelines  
  • Claims about outcomes supported by acceptable evidence  
  • Discount and offer wording that carries the required terms  
  • Before and after imagery reviewed against current guidance 
Book Your Free Strategy Session
medical digital marketing brisbane

Medical Marketing Experts to Help You Grow Faster

  • Proven campaign strategies across 100’s of medical brands
  • Understanding of compliance, advertising law and industry regulations
  • Expertise in handling sensitive patient information with full compliance
  • Enhanced brand credibility through expert medical content
  • Data-driven approaches to maximise marketing ROI
  • Ability to simplify complex medical messaging to diverse audiences
Book Your Free Strategy Session

No Vanity Metrics, Just the Numbers That Count

6+
The number of channels we use in our digital marketing packages is endless. They can run independently or fully
100s
Of businesses have used our digital marketing packages over the years and continue to do so
100%
Packages are managed monthly with one account manager, meeting any objectives your business requires

WHY PRACTICES CHOOSE BFJ

BFJ Digital vs Other Health Marketing Solutions

Benefits

Other Agencies

In-House Marketing Team

AHPRA guideline review before campaigns launch

Reporting broken out by individual clinic location

Cost per patient reported as standard

Attribution for phone and walk in booking

Experience across multi site clinic networks

Search, media, creative and development under one roof

Transparent pricing

Lock-in contract

Marketing a national multi-clinic GP network

BFJ Digital has been a trusted and valued partner of Better Medical and SmartClinics for many years. They are results-oriented and provide a range of digital marketing services each month, including SEO, website management, content production, digital advertising, and much more! They are experts in the field, and deliver consistently outstanding service. Thanks, team!

Chief Marketing Officer - Better MedicalView Case Study

The practices we work with

GP groups and clinic networks

Specialist practices

Allied health providers

Aged care and residential providers

GP groups and clinic networks

Multi site general practice is where most of our healthcare work sits. We rank each clinic in its own catchment, run budgets at location level and report per site, so a practice manager in one suburb can see their own numbers alongside the group view.

Specialist practices

Specialist practices depend on referral relationships as well as patient search, so campaigns need to reach referring GPs and patients at the same time. We build content and search visibility for both audiences and report on where each new patient originated.

Allied health providers

Allied health providers compete in tight local catchments where map pack position and review volume drive most enquiries. We focus on local search, booking integration and review generation that stays inside the guidelines applying to registered practitioners.

Aged care and residential providers

Aged care marketing runs on a longer decision cycle involving families as well as residents, and it carries its own compliance considerations. We run this work through a dedicated aged care practice that sits alongside our medical team.

The practices we work with

GP groups and clinic networks

Multi site general practice is where most of our healthcare work sits. We rank each clinic in its own catchment, run budgets at location level and report per site, so a practice manager in one suburb can see their own numbers alongside the group view.

Specialist practices

Specialist practices depend on referral relationships as well as patient search, so campaigns need to reach referring GPs and patients at the same time. We build content and search visibility for both audiences and report on where each new patient originated.

Allied health providers

Allied health providers compete in tight local catchments where map pack position and review volume drive most enquiries. We focus on local search, booking integration and review generation that stays inside the guidelines applying to registered practitioners.

Aged care and residential providers

Aged care marketing runs on a longer decision cycle involving families as well as residents, and it carries its own compliance considerations. We run this work through a dedicated aged care practice that sits alongside our medical team.

REPORTING AND ATTRIBUTION

Marketing measured against booked appointments

Most patient journeys in general practice finish with a phone call or a walk in, which means click based reporting consistently understates what marketing is producing. Without a link back to the booking system, spend ends up being judged on the wrong numbers.

We connect your advertising platforms, your website and your practice management or CRM system so that each booking carries its original source. That gives you cost per patient by location and by channel, which is the figure a practice board can actually act on.

See Revenue Attribution
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Our Medical Marketing Process

1

Practice Audit

We review your visibility by location, your booking data and your existing campaigns to find where patient demand is being lost before it reaches you.

2

Compliance Review

We check your current website and advertising against the AHPRA guidelines, so any exposure is identified and resolved before new work begins.

3

Demand Mapping

We map the searches patients actually use in each of your catchments and size the opportunity per location against where you currently sit.

4

Build and Launch

We build out the location pages and campaigns needed to capture that demand, with every asset reviewed for compliance before it goes live.

5

Measure and Scale

We report bookings and cost per patient by location each month, then move budget towards the clinics and channels returning the most.

Our Healthcare Media Partners

Google Partner
 hubspot-partner
Meta Business Partner
Shopify-partner
Display & Video 360 Partners
WordPress Partners
Salesforce Partner
zoho crm brisbane
Google Campaign manager Partners
Vision 6 Partners
Vercel Partners

5-Star Service Is How We’ve Grown So Quickly

Working with BFJ has been a game-changer for us. Their WordPress build doubled our website traffic, directly leading to a doubling of conversions. Their team's communication made the process as seamless as possible. Highly recommended!
Mike Smith, Lutheran Services, CTOApr 2024
We recently moved all of our businesses to BFJ. The growth in the quality and performance of all metrics across the digital media / SEO spectrum has been nothing short of spectacular. Their diligence, strategy and tenacity in repairing legacy social platform issues too has been excellent. Clear communication of strategy and reporting of outcomes allow us to understand our spend and success of campaigns through them. Highly recommend.
Paul, Ainslie Bullion, DirectorMay 2023
BFJ has been a trusted and valued partner of Better Medical and SmartClinics for many years. They are results-oriented and provide a range of digital marketing services each month, including SEO, website management, content production, digital advertising, and much more! They are experts in the field, and deliver consistently outstanding service. Thanks, team!
Briar, CMO, Better Medical June 2024
Everyone at BFJ has always been so fantastic at helping out with my digital marketing and digital advertising needs. They also have done an excellent job with website development. I can't recommend them highly enough
Jacksen, Manager, HyundaiMay 2024
We have had the pleasure of partnering with BFJ Digital for several years as our digital marketing agency, and the results have been nothing short of outstanding. We wholeheartedly recommend BFJ Digital to any business seeking a strategic and effective digital marketing partner. The team really knows their stuff!
Kat, Manager, Henzells Agency Jan 2024
I have worked with Ben and the team at BFJ DIGITAL for over 8 years on various clients and projects. They focus on getting a really decent understanding first so they can get better outcomes both online and offline that are commercially relevant. Great to work with - responsive, high attention to detail and fun!
Catherine, Owner, CMK InkApril 2024

Ready to fill more appointments?

Tell us how many locations you run and what you are trying to grow, and we will come back with where the opportunity sits and what it would take to capture it. Every conversation starts from your current numbers.

  • Consolidate costs to manage all your clinics nationwide
  • Integrate with your booking systems to understand your patient ROI

Healthcare Marketing Brisbane, BFJ Digital Office

Level One, 433 Upper Edward St, Spring Hill 4000.Open Mon - Fri from 8am to 5pm.07 3106 3777

Medical Marketing FAQs

What does a medical marketing agency do?

A medical marketing agency grows patient numbers for practices through local search, content, paid media and booking integration. At BFJ Digital that work is built around the AHPRA advertising guidelines and reported against confirmed bookings and cost per patient.

Is medical marketing regulated in Australia?

Yes. Advertising a regulated health service is governed by section 133 of the National Law and the AHPRA advertising guidelines, which restrict testimonials about clinical care, claims of benefit, misleading imagery and offers published without their full terms. Responsibility for a breach sits with the practitioner and the practice.

Do you work with multi location GP groups?

Yes, and it is where most of our healthcare work sits. We rank each clinic in its own local market, run budgets at location level and report performance per site, so practice managers can see their own numbers alongside the group position.

How much does marketing for medical practices cost?

Cost depends on the number of locations, how competitive each catchment is and which channels are involved. We scope from your current visibility and booking volume, then set a monthly investment against a target cost per patient before you commit to anything.

How long before we see more patient bookings?

Paid search can produce enquiries within the first few weeks, while organic and local search improvements generally build across the first three to six months. We report on both from month one, so you can see the leading indicators before the compounding results arrive.

Can you prove marketing is producing patients?

Yes. We connect your advertising platforms to your website and your practice management or CRM system so each booking carries its source, which produces cost per patient reporting by location and by channel.

Do you only work with practices in Brisbane?

No. Our office is in Brisbane and we run medical marketing for practice groups across Australia, including networks operating clinics in several states.

Can you help with practitioner recruitment as well as patients?

Yes. Recruitment campaigns use the same channels as patient acquisition and are a common request from clinic networks competing for GPs and specialists. We have run recruitment alongside patient acquisition for national general practice groups.