CRM Automation Specialist

This role will be multi-tiered with a focus on CRM development, client management, and digital marketing. From HubSpot, to Salesforce or Pipedrive (we're system agnostic), you'll be expected to develop CRM strategies, and execute the build with the support of the dev team, and other transformation specialists. Client management and digital marketing knowledge is also a component of the role, so it's not a siloed role.

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    BFJ Digital

    About us

    With digital transformation becoming so prevalent, the business has a need for bolstering up the service pillar. With this in mind a new role has been created in BFJ Digital. At the core of the role will be working with the CRM development team, helping solidify custom projects, integrations and digital marketing.

    BFJ Digital is a full stack digital advertising agency. We produce thoughtful digital solutions by combining deep technical knowledge with data analytics and world-class customer experiences. 15 years of success is built on the referrals via high quality service for clients globally.

    3 Core service pillars:

    ● Digital Transformation
    ● Digital Marketing
    ● Data And Analysis

    Work on a wide range of challenging and interesting projects Based in Brisbane CBD/Spring Hill – Central location with convenient access to public transport

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    BFJ Digital

    About you

    In addition to working on CRMs, you will be exposed to ecommerce automation systems, including integrations such as dynamic ads, websites, and media platforms.
    This role is very much about expanding the service pillars, but also bringing your experience and knowledge into the BFJ team.
    You will report directly to the Managing Director, and work alongside fellow Channel/Project Managers.
    You will work alongside an existing CRM specialist, have the support of a development team and seasoned media specialists so you will learn a lot. This work is already underway, so processes / knowledge exists that you can add to and improve upon.

    Client management is also part of the role, as is digital marketing management.

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    Digital Project Manager FAQ

    What are the role functions?

    In order of priority

    1. CRM design, development, management
    2. Digital Marketing Managment
    3. Client Management

    What is it like working at BFJ?

    Fun, technical, fast, inquisitive, you’ll learn LOTS, the team is very down to earth and operate more relaxed then your average tech company.

    Your skills and experience

    As a technical systems or CRM specialist working for a range of clients and internal team members your experience will include:

    CRM Management:

    Experience across a broad range of CRM software such as

    • Salesforce, Microsoft dynamics, Hubspot, Pipedrive and others.
    • Ability to manage developers for API / CRM integrations
    • Automation (media / audiences / emails / sms / etc)

    Digital marketing

    • Performance media experience
    • Strong knowledge of Google analytics
    • Email marketing experience

    What will the salary be?

    BFJ Digital remunerate competitively (above market rates), matching your experience level.